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How can we help?

Quick answers on setting up AreaAce, managing your team and locations, and billing. If you cannot find what you need, our team is a message away.

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Getting started
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Connect Google accountDone
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Getting started

Set up in three steps.

Most teams have every location connected and scored within a day.

01

Connect Google once

Sign in with the Google account that manages your business profiles. Every location comes in together, and AreaAce reads only what you approve.

02

Organise your branches

Group locations by region, brand or franchisee, then invite managers and choose what each person can see and approve.

03

Review your first fix list

Within 24 hours each branch has a baseline score and a short list of fixes ranked by impact. Approve what you want to go live.

Browse by topic

Common topics.

Connecting Google

Use the Google account that owns or manages your profiles. If some locations are missing, check that account has manager access to them in Google Business Profile.

Team roles

HQ users see every location. Branch managers see only their own branch, with the reviews and tasks assigned to them.

Approvals

Changes to your profiles are proposals until someone with the right role approves them. Nothing goes live on its own.

Locations and regions

Group branches by region or brand to compare them and send each regional lead their own report.

Reports

Schedule weekly, monthly or quarterly reports for branches, regions or the whole brand, as a PDF or a link.

Billing and plans

Every plan starts with a 14-day free trial, no credit card, and a 30-day money-back guarantee. You can cancel anytime.

FAQ

Frequently asked questions.

Still stuck? Send us a message and a member of our team will get back to you.

Why are some of my locations missing after connecting Google?
AreaAce brings in the locations the connected Google account can manage. If a location is missing, add that account as a manager or owner of the profile in Google Business Profile, then refresh your locations.
Will AreaAce change my profiles without asking?
No. Every change is proposed first and needs approval from someone on your team before it goes live.
Can branch managers see other branches?
No. Managers see only the locations assigned to them. HQ users can see every location.
How long does the first scan take?
Locations connect in minutes. A full baseline for every branch, including rankings, listings, reviews and AI visibility, is ready within 24 hours.
Do I need a credit card for the free trial?
No. The 14-day free trial does not need a credit card, and every plan includes a 30-day money-back guarantee.
How do I cancel?
You can cancel anytime. Contact our team and we will take care of it.
How do I get help from a person?
Use the contact page and our team will reply. Enterprise customers also have a dedicated local search strategist.
Ready when you are

Get every branch connected today.

Connect your locations in under ten minutes and see where every branch stands before your free trial ends.

✓ No credit card✓ Cancel anytime✓ 30-day guarantee
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